Frequently Asked Questions
Frequently Asked Questions
Have a question? You're in the right place. If you don't find your answer here, feel free to reach out directly — I'm always happy to help.
About the Art
Are your wire trees really handmade?
Yes, completely. Every wire tree and sculpture is made entirely by hand by me, Chryseis Larkin, in my studio. No molds, no machines, no production teams. Each piece is twisted, shaped, and finished one strand at a time.
What materials do you use?
I work primarily with copper wire and aluminum wire, along with genuine natural stones and crystals — including amethyst, lapis lazuli, aventurine, clear quartz, and many others depending on the piece. I never use synthetic stones or imitation crystals.
Will my piece look exactly like the photo?
Because every piece is handmade and uses unique natural stones, there will always be slight variations from the photos. Branch shapes, stone coloring, and crystal formations are all one-of-a-kind. These differences are a feature, not a flaw — they're proof that your piece is truly original.
How long does it take to make a wire tree?
Depending on the size and complexity, a single piece can take anywhere from a few hours to several days. Larger, more intricate sculptures with many stones require the most time and care.
Ordering & Payment
Do you take custom orders?
Yes! I love creating custom pieces. Whether you have a specific stone in mind, a color palette, or a size requirement, reach out and let's talk about what's possible.
Can I request a specific crystal or stone?
Absolutely. If you have a stone that holds meaning for you — a birthstone, a favorite crystal, or something with personal significance — I'll do my best to incorporate it into a custom piece.
What payment methods do you accept?
We accept all major credit cards, debit cards, and other payment methods available at checkout.
Shipping & Delivery
How long will it take to receive my order?
Ready-made pieces are typically packed and shipped within 1–3 business days. Delivery time depends on your location and the shipping method selected at checkout. Custom orders may require additional production time.
Do you ship internationally?
Please check the shipping options available at checkout for your location. If you have questions about international shipping, feel free to contact me before ordering.
How are the pieces packaged?
Each sculpture is carefully wrapped and packed to protect it during transit. I take the same care in packaging as I do in creating — your piece will arrive safely.
Care & Longevity
How do I care for my wire tree?
Visit our Tree Care Guide for full tips on dusting, display, handling, and crystal-specific care.
Will the copper wire change color over time?
Copper naturally develops a patina over time, which many people find adds warmth and character to the piece. If you prefer a brighter finish, a gentle buff with a dry microfiber cloth can help maintain the shine.
What if a stone falls off?
Please reach out to me directly. I'm happy to advise on reattachment or discuss options for repair.
Still Have Questions?
Don't hesitate to get in touch. I read and respond to every message personally.
Our promise to you
Our Promise to You
When you shop with Invisible Designs, you're not just buying a product — you're entering into a relationship built on honesty, care, and a genuine love of the craft. Here is what I promise you, every single time.
🌿 Handmade with Intention
Every piece that leaves my studio has been made entirely by hand — by me, Chryseis. No outsourcing, no shortcuts, no production lines. Each wire tree represents hours of focused, meditative work, and that care is woven into every twist and branch.
💎 Real Materials, Always
I will never use synthetic stones, dyed glass, or imitation crystals in my work. The amethyst is real amethyst. The lapis lazuli is genuine lapis lazuli. Every natural stone is chosen by hand for its beauty and energy. What I describe is exactly what you receive.
✨ Truly One of a Kind
Because each piece is handcrafted and uses unique natural stones, no two are ever the same. Your piece exists nowhere else in the world. It was made once, by one pair of hands, for one person — you.
📦 Packed with Care
I take the same care in packaging your piece as I do in creating it. Each sculpture is wrapped and protected so it arrives safely and beautifully, ready to find its place in your home.
💬 Real Support from a Real Person
If you have a question, a concern, or just want to know more about your piece, you'll hear from me directly — not a support bot, not a team. I stand behind everything I make, and I'm always happy to help.
🤝 Your Satisfaction Matters
If something isn't right with your order, please reach out. I want every Invisible Designs piece to bring joy, and I'll do my best to make things right.
Thank you for trusting me with your home and your space. It means everything.
— Chryseis Larkin, Invisible Designs
